Location: Nampa, ID
Type of Employment: Full Time
Purpose:
Oversees and coordinates all company efforts in the areas of technology-related product/service selection, set-up, support, communications, and data protection in order to assist employees in efficiently completing work. Oversees and assures up-to-date, effective hardware and software applications are in place and employees are properly trained in their use.
Responsibilities:
o Maintains IT asset information to ensure appropriate lifecycle management
o Coordinates purchasing new technology solutions including computers, servers, cell phones, software, etc.
o Develops and enforces policies to allow for the most cost-effective use of existing solutions
o Maintains knowledge of current technology and stay abreast of new technological advancements in order to provide cost effective solutions for the company
o Maintains administration of all user IDs and passwords, grants clearance to systems and applications as appropriate
o Safeguards dealership technology systems through items such as acceptable use, password, and network access policies
o Safeguards data by assuring timely back-ups and processing
o Installs all software, vendor, and pricing updates on all systems and coordinates the installation and set-up of all new equipment
o Provides IT support to employees in all locations by prioritizing, troubleshooting and resolving problems quickly
o Escalates technology installation and support issues to appropriate dealership, partner, and vendor personnel as appropriate.
Experience, Education, Skills and Knowledge:
o 5+ years experience in information technology
o Strong communication skills with ability to train others on technology solutions
o Experience with routers, servers, and network technology desired
o Ability to define problems, collect data, establish facts and draw valid conclusions.
o Must be physically able to perform minor lifting of equipment, climbing or crawling to install equipment and run cables and occasionally long periods of time sitting at a workstation
o Must be willing to travel to company locations
o Familiar with John Deere and competitive products desired
o Degree in Information Technology or equivalent experience preferred
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